课程概览
Are you providing valuable feedback to your team? Learn proven techniques for assessing employee performance and effectively communicating feedback.
Series
Supervisory Management Certificate
Next Session
Nov. 12, 2026 – Nov. 19, 2026
Later Date
May 6, 2027 – May 13, 2027
Related Programs
Learning to Lead - Core Orientation, Time Management, and Delegation - Core
Get your employees engaged through effective communication
This course will help you incorporate performance management into an ongoing process, which can lead to increased engagement, retention, and productivity.
Through a combination of instructor-led discussion and small-group activities, you will:
Examine the evaluative and developmental role of performance assessment
Identify effective standards for assessing employee performance
Review and evaluate performance appraisal instruments
Increase self-awareness of your communication style and the impact on others when providing feedback
Identify actions to be more inclusive of others’ communication styles, and develop ideas to leverage diverse communication styles in the workplace
Discover strategies to create stronger connections with your team
This course can be taken individually or as part of the Supervisory Management Certificate Program. This is a core (required) course. Take three core classes plus three electives in five years to earn your certificate.
课程大纲
绩效评估的评价与发展作用
建立有效绩效标准
审视绩效评价工具
反馈沟通风格与自我觉察
包容沟通及团队连接