课程概览
Now, more than ever, learning to communicate well can make all the difference. Explore how conflict, intentionality, emotional intelligence and inspiration intersect to improve your communication-as an individual and a team.
Series
Supervisory Management Certificate
Next Session
Feb. 24, 2027 | 9 a.m. to 4 p.m.
Related Program
Learning to Lead - Core
What is Courageous Communication?
As leaders and supervisors, every chance we get to improve our skills is essential.Communication is an essential skill for teams to work together efficiently, and effectively.
This online course will not only engage you - it will help you to better navigate your world of communication.Take a pause to increase your self-awareness regarding your current communication skills and ways to improve them.
How emotional intelligence fits into healthy communication will be covered as well.This in-depth session will provide you with the knowledge you need to address your communication challenges and strengthen your relationships along the way.
Program Objectives
Recognize the significance of a strong character
Learn the essence of crucial conversations
Discover how emotional intelligence fits into healthy communication
Confirm why you need courageous communication for a positive work culture
This course can be taken individually or as part of the Supervisory Management Certificate Program. This is an elective course. Take three core classes plus three electives in five years to earn your certificate.
课程大纲
沟通自我觉察
关键对话
情绪智力与健康沟通
冲突与表达意图
正向工作文化