Stakeholder Management

位教师： Igor Arkhipov 另外 1 个

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143 条评论

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您将学到什么

Identify various types of stakeholders.

Evaluate the roles of stakeholders and determine their communication and support requirements.

Recognize conflicts and employ appropriate conflict resolution strategies.

Develop change management plans aligned with stakeholder needs.

您将获得的技能

Needs Assessment

Stakeholder Engagement

Organizational Change

Conflict Management

Relationship Management

Stakeholder Communications

Stakeholder Analysis

Change Management

Relationship Building

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5 项作业

了解顶级公司的员工如何掌握热门技能

该课程共有1个模块

This course offers a comprehensive overview of stakeholder management approaches and techniques.

It combines useful theoretical models with practical advice and recommendations.You will learn the best practices, tools, and techniques for managing stakeholder relationships.

The course will teach you the key skills in identifying and analyzing stakeholders, understanding their needs and expectations, planning collaboration, and helping stakeholders navigate organizational change.

The course is broken down into 4 Lessons:

Identify stakeholders: this focuses on strategies to identify different stakeholder groups and individual stakeholders

Stakeholder analysis: with the focus on different ways to analyze the key stakeholders' characteristics, including their attitudes and expectations

Stakeholder collaborations: which will teach you how to build a working relationship with your stakeholders

Change support: this will give an overview of organizational change management to support managing stakeholders

Content for the course is designed and delivered by Igor Arkhipov who is a certified business analysis professional and industry expert with over 15 years of experience in corporate project environments.

This course is designed for anyone interested in building long-lasting working relationships with their stakeholders in the work environment.

It will be especially useful for project and change management professionals, such as project managers, business analysts, change managers, relationship managers, and line managers.

There are no formal prerequisites for the course, however, some understanding of what is a project and how people usually collaborate in working environments will help (meetings, formal emails, etc.)

This module offers a comprehensive overview of stakeholder management approaches and techniques.

It combines useful theoretical models with practical advice and recommendations.You will learn the best practices, tools, and techniques for managing stakeholder relationships.

The course will teach you the key skills in identifying and analyzing stakeholders, understanding their needs and expectations, planning collaboration, and helping stakeholders navigate organizational change.

涵盖的内容

21个视频 1篇阅读材料 5个作业

Introduction to the course and the instructor • 2分钟

Who is a stakeholder? • 7分钟

Types of stakeholders • 10分钟

Stakeholder identification techniques • 6分钟

Stakeholder mapping workshop • 7分钟

Stakeholder register • 9分钟

RACI analysis • 6分钟

Influence-impact matrix • 2分钟

Stakeholder attitudes • 4分钟

SCARF model • 6分钟

DISC analysis • 13分钟

Structured collaboration • 9分钟

LISTEN model • 4分钟

Transparency-trust cycle • 5分钟

Effective relationship building • 6分钟

Written communication patterns • 6分钟

Conflict management • 7分钟

Why do people struggle with change? • 4分钟

Managing change • 4分钟

Planning organizational change • 4分钟

Change planning workshop • 8分钟

Welcome to the course • 10分钟

Stakeholder identification • 30分钟

Stakeholder analysis, SCARF model and DISC analysis • 30分钟

Collaboration and conflict management • 30分钟

Change management • 30分钟

Final Assessment • 60分钟

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学生评论

143 条评论

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4 星 21.67%

3 星 2.79%

2 星 1.39%

1 星 2.09%

显示 3/143 个

已于 Dec 7, 2023审阅

With easy-to-understand presentation the learning process become more enjoyable. He gave examples that we can relate.

已于 Feb 1, 2024审阅

Very practical and easy to follow training. Helps to have a good insight into the stakeholder management and change management for projects.

已于 Sep 23, 2024审阅

Great for business applications, would like to see nonprofit or government examples too.

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