Managing Conflict

历史课程介绍，当前是否开设需另行确认。

Don't let conflict or challenging personalities hijack a meeting, with these proven facilitation skills.

This course is no longer available.

Hosted by

Kate Krontiris and Charley Johnson

Facilitators for groups like Google, USAID, The Omidyar Group, GWU +

Kate Krontiris and Charley Johnson

Facilitators for groups like Google, USAID, The Omidyar Group, GWU +

Course overview

Don’t avoid conflict — transform it, yourself, and your team.

We’ve all been in meetings that are hijacked by conflict and difficult personalities. By the end of this 3-hr workshop, you’ll be able to diagram complex group dynamics and navigate conflict to help any group — your team, your organization, or your client — realize their purpose.

You will learn how to identify unhelpful patterns, separate underlying positions from interests, develop shared action agendas to address underlying challenges, challenge unproductive behaviors, and ultimately, create a container for productive conflict.

Participants will also complete and reflect on a conflict self-assessment, and practice these newfound skills in interactive exercises and scenarios.There will also be opportunities for live coaching on specific use cases participants are facing.

This workshop is part of the Facilitation Leadership Lab, a live, online, cohort-based course for rising and established leaders who want to sharpen their facilitation skills in order to unlock their organization’s potential, accelerate their career path, or grow their consulting practice.

Signing up for this workshop earns you special access to the Facilitation Leadership Lab community of practice, wherein:

You’ll join our thriving online community of dynamic leaders across the non-profit, government, and private sectors.

You can attend a monthly “Community Lab” where participants can get to know one another, share facilitation challenges they are facing, and get feedback from the community and instructors.

You’ll receive unique benefits, including discounts on future workshops, future in-person events, and other fun things along the way.

You'll receive a Facilitation Leadership Lab workbook focused on the skills of conflict management.

Who is this course for

01

Sick of conflict or difficult personalities preventing your organization or community from achieving its goals? This is for you!

02

People managers who want to skillfully navigate complex group dynamics to help their team achieve its purpose.

03

Coaches and consultants who want to grow their practice with proven facilitation tools and frameworks .

01

Sick of conflict or difficult personalities preventing your organization or community from achieving its goals? This is for you!

02

People managers who want to skillfully navigate complex group dynamics to help their team achieve its purpose.

03

Coaches and consultants who want to grow their practice with proven facilitation tools and frameworks .

What you’ll get out of this course

Actionable facilitation tools and frameworks.

You’ll learn proven facilitation tools for diagramming and de-escalating conflict.

Access to the Facilitation Leadership Lab peer-learning community

Facilitating change in organizations is hard, often lonely work. Leaders need peers to learn from and with. This course is your passport to a thriving peer-learning community and privileged access and discounts to future offerings from the instructors.

Discounts on future Facilitation Leadership Lab offerings

You’ll receive discounts on future workshops, in-person events, and other fun things along the way. One specific offer: if you participate in the next cohort of the Facilitation Leadership Lab, the cost of the workshop will be subtracted from the total cost of that course.

1:1 Coaching

You'll have the opportunity to engage 1:1 with the instructors in a free coaching session after the workshop is complete.

What’s included

Live sessions

Learn directly from Kate Krontiris & Charley Johnson in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.