Management Skills for New Managers

位教师： Catherine Mattice 另外 1 个

16,340 人已注册

包含在 Coursera Plus • 了解更多 中

125 条评论

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125 条评论

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您将学到什么

Overcome obstacles in delegation using the GROW Model.

Understand and navigate complex human communication dynamics.

Bust performance management myths and build high-performing teams.

Deliver a stellar onboarding experience and advocate for the team's success.

您将获得的技能

Leadership Development

Diversity Awareness

Emotional Intelligence

Delegation Skills

Team Performance Management

Collaboration

Team Motivation

Motivational Skills

Team Collaboration

People Management

Employee Performance Management

Management Training And Development

Cross-Functional Collaboration

Leadership

Communication Strategies

Performance Management

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要了解的详细信息

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6 项作业

了解顶级公司的员工如何掌握热门技能

该课程共有1个模块

This course equips new managers with the practical tools and leadership strategies needed to succeed in their roles.Participants will explore key management skills including emotional intelligence, effective communication, performance management, and delegation.

The course also addresses how to build trust, manage conflict, and foster a collaborative team culture.

Through real-world scenarios and expert guidance, learners will develop the confidence to lead with clarity, provide constructive feedback, and support both high-performing and struggling team members.

Designed for new supervisors, team leads, or managers, especially those without prior formal training, this course supports learners in navigating the shift from individual contributor to leader.

It is also ideal for managers seeking to refresh and strengthen their foundational leadership skills.

By the end of the course, learners will be able to coordinate team efforts, guide performance effectively, and motivate individuals toward shared goals. This course lays the groundwork for long-term leadership development and team success.

In this course, you’ll learn how to lead with confidence by mastering essential management skills such as communication, delegation, and performance management.

You’ll focus on building emotional intelligence, trust, and cultural awareness to foster a supportive, high-performing team environment.

Through expert-led videos, real-world scenarios, interactive exercises, and practical frameworks, you’ll gain the tools to manage effectively, motivate your team, and navigate challenges with clarity, empathy, and impact.

涵盖的内容

21个视频 6篇阅读材料 6个作业

Leaning into Leadership to be an Effective Manager • 3分钟

Using Emotional Intelligence As a Key Management Skill • 4分钟

Building Trust With Your Team • 2分钟

The Positives and Pitfalls of Delegation • 3分钟

What to Delegate, Who to Delegate To, and When • 3分钟

Skill Transfer Using the GROW Model • 3分钟

Overcoming the Obstacles & Challenges of Delegation • 3分钟

Understanding the Complex Phenomenon of Human Communication • 3分钟

How Perception and Bias Play a Role in Your Relationships • 3分钟

Building Relationships With the Art of Active Listening • 4分钟

Building Teamwork With Collaborative Language • 3分钟

Becoming an Effective Intercultural Communicator • 5分钟

Proactively Building and Maintaining a Healthy Team Environment • 3分钟

Resolving Conflict Among Your Team Members • 3分钟

Two Performance Management Myths, Busted • 2分钟

Building a High-Performing and Positive Team • 4分钟

Coaching Team Members Engaging in Poor Performance or Poor Behavior • 4分钟

Deliver a Stellar Onboarding Experience to New Hires • 4分钟

Recognize and Celebrate Achievements • 3分钟

Advocating for Your Team • 3分钟

Conclusion • 1分钟

Welcome to the Course • 10分钟

Emotional Intelligence and Leadership Effectiveness: Bringing Out the Best • 5分钟

Delegate to Build Stronger Teams • 5分钟

Additional reading • 10分钟

Additional Reading • 10分钟

Final Assessment • 60分钟

Introduction to Management Skills • 30分钟

Delegating Tasks to Elevate Your Leadership and Help Employees Grow • 30分钟

Using Communication and Relationship Building Skills to Lead Effectively • 30分钟

Employee Performance and a Healthy Work Environment • 30分钟

Motivating and Inspiring Your Team • 30分钟

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已于 Sep 25, 2025审阅

Very intro level friendly, easy to digest material and good for those who need more flexibility in their studies.

已于 Oct 22, 2023审阅

The information provided was informative and helped build a solid foundation for new managers.

已于 Jan 13, 2026审阅

This course was very informative and easy to follow along with and understand the material.

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To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course.Eligible learners may also have the option to start with a Free Trial.Some courses may also offer a Full Course, No Certificate option.

This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.

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Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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