Become The One To Diagnose and Cure Resistance to Change

Mona Golden-Brown

Change Capability Expert/Executive Coach

Covered by the Maven Guarantee

Gain Diagnostic Precision for Real-World Change Leadership

Despite the fact that you’ve guided complex initiatives, earned the credentials, and led teams through uncertainty, traditional frameworks feel incomplete in moments that you need them most.It's when momentum sometimes fades — quietly, inexplicably, mid‑stream.

Those frameworks describe the process of change, but not the dynamics at play when progress stalls.

This course bridges that gap. Using a proprietary diagnostic solution developed for real‑world engagements, you’ll learn to pinpoint the specific forces shaping resistance and identify the exact interventions that move change forward.

Apply to your current work and translate insights into measurable results — transforming uncertainty into strategic clarity. The result is not another methodology, but a mastery of diagnosis that strengthens every tool you already use.

Your leadership has always been powerful. This course gives it precision.

What you’ll learn

Move from managing resistance to diagnosing it. Become the practitioner who walks into stalled initiatives with precision, not guesswork.

Ask the questions that reveal what’s really driving resistance

Use a structured interview method that surfaces goals, emotions, influences, and pain points stakeholders won’t share in group settings.

Capture the exact words stakeholders use — the raw material that makes every subsequent diagnostic decision precise and evidence-based.

Walk out of any stakeholder conversation with actionable intelligence, not just notes — ready to diagnose what’s really happening.

Read any stakeholder accurately — who’s on board vs. performing buy-in

Distinguish genuine engagement from performative buy-in using a structured observation protocol — no more guessing who’s really with you.

Back your stakeholder read with documented evidence you can cite in sponsor conversations, not just a gut feeling.

Spot masking — when someone presents as supportive but is operating from a completely different place — before it derails your plan.

Pinpoint exactly which force is stalling your initiative

Stop treating all pushback the same — distinguish whether resistance is driven by fear, identity threat, credibility, or something else.

Take real things your stakeholders have said and run them through a diagnostic that reveals which specific force is operating.

Prescribe the proper intervention. Because if you’re not addressing what’s actually driving the resistance, you’re reinforcing the threat.

Determine the correct lever to pull first — and know why the sequence matters

Identify untapped sources of momentum already present in your engagement that no one has named or activated yet .

Learn why activating the wrong lever first can make things worse — and how to read which move the system needs right now.

Generate conversation-ready language tailored to your specific stakeholder using AI-assisted diagnostic prompts.

See the whole system — where the stall lives and where your leverage is

Map every force in your engagement to the organizational layer where it actually operates — not where it shows up as a symptom.

Trace surface-level resistance back to its root cause — often living in a completely different part of the organization .

Assemble one document that shows the full picture: every force, every layer, and the precise sequence for your intervention.

Walk into any room with diagnostic authority — and a methodology you own

Present your diagnostic findings in language that shifts how sponsors and executives perceive your strategic value.

Deliver a 3-minute diagnostic presentation to the cohort and receive live coaching on language, presence, and precision .

Create a one-page field card outlining your new diagnostic methodology. Differentiate your expertise. On any engagement. On every proposal.

Learn directly from Mona

Mona Golden-Brown

Founder / Principal Consultant / Change Capability Expert / Executive Coach

With a background in Business (MBA), Info Systems-Enterprise Tech Management (MS), and Executive Coaching (iPEC) , Mona bridges the gap between technical architecture and human adoption.

Having led high-stakes transformations for Disney, Stanford, and Accenture , she specializes in identifying the "Information Exchange Points" where digital projects fail.

As a Workday Pro, UKG, and Salesforce-credentialed leader, Mona has spent two decades rescuing stalled implementations by aligning human behavior with technical strategy.

A Harvard-certified expert in Leading Change and GenAI for HR & Organizational Strategy , she helps organizations move past "shadow processes" to build a clean data foundation—the essential prerequisite for a GenAI-driven future.

Career highlights

20+ yrs designing, developing, managing delivering tech solutions and implementations with and for Fortune 500 clients

Harvard Business Schoo l - Certifications : Leading Organizational Change;

Power & Influence;

Innovation Strategy

Digital Data Design Institute at Harvard - GenAI Certifications: Strategy, HR, R&D, Marketing, Finance, Agentic AI

iPEC - Certified Executive Coach | COR.E Leadership Dynamics™ Specialist (CLDS), and Energy Leadership™ Index Master Practitioner (ELI-MP)

MBA - Specialization : Enterprise Technology Management

MS - Information Systems / BS - Computer Science

Visionaries Award & Outstanding Leadership Award - Conferred by Internet 2.0

Top 10 Talent Management Solution Providers Issued by HR Tech Outlook - Cover Story

Top HR Tech Solution Provider Issued by CIO Applications