课程

Fundamentals of Internal Business Communications

Andreas Loizou · 授课老师

本课程是多个项目的一部分。 了解更多 位教师: Andreas Loizou 另外 1 个 5,195 人已注册 包含在 Coursera Plus • 了解更多 中 40 条评论 推荐体验 40 条评论 推荐体验 您将学到什么 Learn the principles of effective i…

课程内容

课程概览

本课程是多个项目的一部分。

了解更多

位教师: Andreas Loizou 另外 1 个

5,195 人已注册

包含在 Coursera Plus • 了解更多 中

40 条评论

推荐体验

40 条评论

推荐体验

您将学到什么

Learn the principles of effective internal communication

Evaluate the role of internal communication in business

Develop skills for implementing effective internal communication

Apply these learned skills in real-world scenarios

您将获得的技能

Stakeholder Communications

Employee Engagement

Active Listening

Communication Strategies

Target Audience

Internal Communications

Stakeholder Engagement

要了解的详细信息

添加到您的领英档案

3 任务¹

了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识

向行业专家学习新概念

获得对主题或工具的基础理解

通过实践项目培养工作相关技能

获得可共享的职业证书

该课程共有1个模块

Welcome to your course on Internal Business Communications.In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization.

We’ll look at communication strategies and theories, but the course is immensely practical so you’ll learn many tips you can use immediately.

The course gives you the right tools to improve your company’s comms.In today’s ever-changing business world, knowing how to use the correct channels is vital.We’ll also consider the different needs of your many audiences.

You’ll learn to craft messages that are clear and compelling.

This course is relevant for all professionals who want to improve comms for everyone at their company. You’ll be empowered to build a communications culture that engages leaders, gives employees a voice and engages stakeholders.

This course if for everyone who has to communicate at work – that includes team leaders, project managers, department heads, corporate executives and communications officers. Everyone at work will benefit hugely from this course!

Prerequisites for this course include a basic understanding of business operations and familiarity with the role of communication in business.

Additionally, participants should come with a willingness to improve their communication skills and a desire to foster a more effective working environment.

In this course, learners will master the principles of effective internal communication and its role in business success.They'll develop practical skills for implementing strategies that ensure clarity, transparency, and engagement within organizations.

By course end, participants will apply these skills in real-world scenarios, fostering a collaborative and productive working environment.

Welcome to your course on Internal Business Communications.In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization.

We’ll look at communication strategies and theories, but the course is immensely practical so you’ll learn many tips you can use immediately.

涵盖的内容

17个视频 4篇阅读材料 3个作业

Introduction to the Course & Meet Your Instructor • 2分钟

Why Internal Communication is Important • 3分钟

Exploring Vertical Communication in Organizations • 4分钟

Harnessing Horizontal Communication for Organizational Success • 4分钟

How to Create the Best Comms Experience for your Employees and Colleagues • 4分钟

Miramax Reading Video • 3分钟

Evaluating the Needs of Your Audiences • 5分钟

Aligning Internal Communications with Organizational Goals • 4分钟

Cultivating Organizational Integrity through Effective Communication • 3分钟

Designing a Strategic Internal Communications Plan • 4分钟

Implementing and Evaluating an Internal Communications Strategy • 4分钟

Merger Reading Video • 3分钟

Crafting Effective Communications for Crisis and Technical Issues • 4分钟

Managing Internal Communications During Employee Misconduct • 4分钟

Content: The 4 Cs of Internal Comms • 4分钟

Navigating Sensitive Internal Communications: Redundancies, Cultural Shifts, and Mergers • 5分钟

Congratulations and Continuous Learning Journey • 2分钟

Course Overview • 5分钟

How COVID-19 Has Changed Internal Communications • 5分钟

How to Communicate During a Merger • 5分钟

7 Ways to Improve Internal Communication at Your Business • 5分钟

Fundamentals of Internal Business Communications • 20分钟

Your Turn! Effective Communication in the Real World • 30分钟

Your Turn! Aligning Communication in the Real World • 30分钟

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。

在社交媒体和绩效考核中分享。

位教师

提供方

从 Business Strategy 浏览更多内容

S STARWEAVER Understanding Corporate Communications 课程 类别:预览 预览

U University of California, Irvine Introduction to Corporate Communications 课程 状态:免费试用 免费试用

L Logical Operations Effective Interpersonal Communication for Business 课程 类别:预览 预览

U University of California, Irvine Internal Communications Framework 课程 状态:免费试用 免费试用

人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

学生评论

40 条评论

5 星 65%

4 星 17.50%

3 星 10%

2 星 2.50%

1 星 5%

显示 3/40 个

已于 Jan 6, 2025审阅

Excellent general information on the topic, I personally found lesson 3 interesting and very useful.

通过订阅解锁 10,000 多门课程的访问权限 开始试用

通过在线学位推动您的职业生涯 获取世界一流大学的学位 - 100% 在线 探索学位

加入全球超过 4,700 家选择 Coursera for Business 的公司 了解更多

常见问题

When will I have access to the lectures and assignments?

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course.Eligible learners may also have the option to start with a Free Trial.Some courses may also offer a Full Course, No Certificate option.

This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work.

Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

更多问题

提供助学金, 了解详情

¹ 本课程的部分作业采用 AI 评分。

对于这些作业,将根据 Coursera 隐私声明 使用您的数据。

课程大纲

  • Fundamentals of Internal Business Communications: vertical and horizontal channels, audience needs, planning, implementation and sensitive communications

微信咨询

添加客服微信

选好课程后,可在微信中沟通培训内容、讲师和时间安排。

正在读取联系方式…

查看完整咨询说明 →