课程概览
Six-day crisis leadership programme with interactive lectures, simulations and case studies. The course page lists crisis sense-making, coordination, communication, leadership under stress, recovery and strategic exercise.
学习目标
Apply sense-making, decision-making, coordination and crisis communication strategies
Lead during crisis while managing stress and maintaining team performance
Develop recovery, after-action review and resilience strategies
课程大纲
Crisis sense-making and risk signals
Interagency decision-making and coordination
Crisis communication and public trust
Leadership under stress and team support
Recovery leadership and after-action review
Capstone strategic crisis exercise